White Paper - The End of Complexity

An Easier, More Agile Alternative to BMC's Complex BSM Suite

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For the past twenty years, the Big-4 (BMC, IBM, HP and CA Software) have dominated the enterprise monitoring market as they were perceived to be the only path to achieving an integrated approach to IT Service Management, forcing customers to endure massive investments in time and money that in the end failed to deliver on their promised value. BMC in particular, after following a "Development through acquisition" business model over the previous decades, is struggling to prove that it's legacy architecture is relevant in today's modern enterprise.

This white paper will describe why BMC's BSM suite is constraining its customers' potential, as well as describe an easier, more cost effective and agile approach to IT Service Management through the tight integration between FireScope and ServiceNow.